Terms & Conditions
Terms governing product orders, fulfillment, and customer rights with MU Online Verities Store.
Official Business & Trade License Information
Legal Entity: MU Online Verities Store
Trade License No: TRAD/NCC/0003163/2026
Customer Helpline: 01713138508
Registered Address: Shimrail Track Stand, Chittagong Road, Shiddirganj, Narayanganj
1. Agreement to Terms
Welcome to MU Online Verities Store. By accessing our platform, browsing products, placing an online order, or communicating with our team, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Return & Refund Policy.
2. Product Catalog & Pricing
All variety items, hair accessories, jewelry, vanity tools, bags, and home goods sold on MU Online Verities Store are carefully quality-inspected before dispatch. Prices are clearly stated in Bangladeshi Taka (BDT ৳). Confirmed orders will always be fulfilled at the checkout agreed total.
3. Delivery Timelines & Zones
We provide reliable shipping across all 64 districts in Bangladesh:
Inside Zone (Dhaka / Narayanganj / Gazipur)
Delivery within 1 to 2 Days (৳60)
Express courier doorstep delivery.
Outside Zone (All Other Districts)
Delivery within 2 to 4 Days (৳120)
Reliable nationwide courier dispatch.
* Free shipping automatically applies to any order totaling ৳2,000 or above!
4. Payment & Gateway Security
Customers can choose Cash on Delivery (COD) as their primary payment method to pay upon physical parcel inspection, or use our digital payment options including bKash, Nagad, Rocket, and cards powered by 256-bit SSL secured transaction gateways.
5. 7-Day Replacement Guarantee
If any delivered item has manufacturing defects, damages incurred during transit, or differs from its description, you are entitled to an immediate replacement within 7 days of delivery.